[ help ]
Support
Need help with one of our apps or services? Email us and a person will get back to you.
hold my pickle
For help with the Hold My Pickle app or the club texts, see holdmypickle.ca/support or email support@holdmypickle.app. To stop club texts, reply STOP to any message.
01Reporting a problem
To help us fix things quickly, include:
- The app name and version (usually under Settings or About).
- Your device model and operating system version.
- What you expected to happen, what happened instead, and the steps to reproduce it.
- A screenshot or screen recording, if you can.
02Your account and data
To access, correct or delete your account and its data, email us from the address on your account. Where an app offers in-app account deletion you can also use that. We complete deletion requests within 30 days. See our Privacy Policy for details.
03Billing
Purchases and subscriptions made through the App Store are handled by Apple. To cancel a subscription or request a refund, use your Apple account settings or visit reportaproblem.apple.com. For anything else about a purchase, email us.
04Feedback
Ideas and feature requests are welcome at the same address — we read everything.